Terms of service

Welcome to Rosemary. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

Rosemary operates this website and provides the products and services available through it. By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate and up to date.

However, colors, packaging, appearance, or other product details may vary slightly from what is displayed on your screen.

3. Orders and Payments

By placing an order, you agree to provide accurate and complete information required to process your purchase.

We reserve the right to refuse or cancel an order when necessary, including in cases of suspected fraud, incorrect pricing, product availability issues, or other circumstances that may prevent us from fulfilling the order.

4. Prices

Product prices are displayed on our website and may be changed at any time without prior notice. The price charged for an order will be the price displayed at the time the order is placed, subject to applicable taxes, fees, and shipping charges.

5. Shipping and Delivery

Orders are shipped to the address provided during checkout. Delivery times may vary depending on the destination, shipping method, carrier, customs procedures, and other circumstances outside our control.

6. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. By placing an order, you acknowledge and agree to the terms described in that policy.

7. Acceptable Use

You agree not to use our website for any unlawful, fraudulent, abusive, or unauthorized purpose.

You must not attempt to interfere with the operation or security of our website or use our website to distribute harmful, malicious, or unauthorized material.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, designs, and other materials, is owned by or licensed to Rosemary unless otherwise stated.

You may not reproduce, copy, modify, distribute, or use our content for commercial purposes without prior written permission.

9. Disclaimer

The information provided on this website is for general informational purposes only. Product information is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

10. Limitation of Liability

To the extent permitted by applicable law, Rosemary will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including shipping delays, technical interruptions, carrier issues, or events outside our control.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be made available on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, where permitted by applicable law.

12. Contact Us

If you have any questions about these Terms of Service, please contact our customer support team.

Email: support@rosemaryhair.com